CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: info@aztlanimports.com
or fill in our contact form:
FAQ
01
Dose Aztlan Imports offer Wholesale?
We do offer wholesale prices, Please feel free to give us a call at 805-650-6400 or email us at info@aztlanimports.com
03
Has my order been sent yet ?
We ship orders within 2-3 business from the time you place your order, .
05
Part of my order is missing
If you receive your order with missing items please feel free to give us a call or email us so we may fix the issue or offer a refund if we are unable to fix the issue. 805-650-6400 / info@aztlanimports.com
07
Which methods of payments can I use?
At the moment we are accepting only major credit cards, We are working on other methods of payment and will be updating as soon as we can
09
Is it safe to order online?
YES!! All orders are safe online, We strive to make it a safe and enjoyable time to buy from our site.
02
Can you give me more information about the items?
Most of the information will be in the detail section of the item you may be looking at. But always feel free to email, if you have additional questions at info@aztlanimports.com
04
Can I track my order ?
Yes We'll email you the tracking number and confirmation.
06
You’ve sent me the wrong items
If you receive the wrong order please feel free to give us a call or email us so we may fix the issue or offer a refund if we are unable to fix the issue. 805-650-6400 / info@aztlanimports.com
08
Can I return an Item if im not Happy with it?
Yes if for some reason you are not happy with any items you buy from us you are welcome to return it back with 14 days of purchase.
10
Delivery - How much is it and how long does it take?
Delivery depends on the carrier we use, most small items ship USPS and go first class (2-3) business days for larger items we may use UPS or FEDEX. Cost of shipping? All our product ship free!!